The Nigerian Telecommunications Commission, (NCC) believes the successes recorded in the information and communications technology, (ICT) in Nigeria in the past few years is as a result of innovation. According to the apex communication regulatory body, innovation is key to Nigeria’s continued growth in the telecommunications sector. This is informed by a recent report on the Nigerian telecom sector, made public by NCC.
The report comes after years of concerns over the sector, where users have often complained of the poor services and the problem of connectivity, although companies have sought to rectify these issues in order to deliver better overall service for their customers.
Executive Vice Chairman of the NCC Eugene Juwah said “innovation is crucial to the nation’s telecoms industry.” Juwah explained that after the initial discoveries and development in the telecom sector, it is innovation that has catapulted growth in the sector to its current status. “Innovation in the industry is also an attribute that is not exclusive to nations or states. The ready examples of uncountable number of apps developed in different parts of the world, riding on all available networks or platforms, shows that innovation is driving the industry,” he said.
He argued that companies should avoid restricting service to specific devices or platforms in order to deliver options to all users. “Provision of choice with the entry of multiple providers, and encouraging competition using regulatory tools is also designed to encourage local innovation in the provision of services. It is well known that innovation provides mutual benefit to the service provider and consumer of the service,” he added.
By Pita Ochai